Training Course Booking Conditions

Booking Conditions

Course Reservations

Provisional Bookings

To make a provisional booking contact the Training Department on telephone 01606 738 529.

To secure your reservation, a completed booking form should be received within 48 hours of provisional booking.

Your booking will automatically be released if the booking forms have not been received within this time.

Course Booking Conditions

Reservations

We can only guarantee to hold a reservation, which has been confirmed by a completed booking form returned, with a purchase order number, signed and dated, either by post, fax or email.

Joining Instructions

On receipt of written confirmation we will issue complete instructions and confirmation of the training course.

Course handouts are included in fee (see modules for details in full).

Payment

Full payment for the course can be made by cheque, credit/debit card or BACS and must be received 10 working days prior to commencement of course unless by prior agreement from SpanSet.

If a course is booked within 10 working days of the course, payment in full must be made at that time. Certificates and ID cards cannot be released until the account has been paid in full.

Cancellations

Cancellations received in writing more than 10 days prior to the booked course will be refunded minus a cancellation fee of £65 plus VAT.

Cancellation of course after this period will be charged in full or a substitute delegate can be nominated.

SpanSet reserves the right to alter or cancel dates and/or changes of venues without liability.

We reserve the right to change course content in line with market demands, where appropriate.